While we’re continuously working to improve the product, there are a few limitations that you need to take note of. We also welcome any feedback or suggestions that can help us with these improvements.

  • Large Files - We currently do not support files with more than ten pages

  • File Format - The extractor can only process pdf files, ensure that you verify the file format before running requests on the API. Also make sure it is not password protected

  • Accuracy - Data extracted from documents are accurate but we’re still working on being 100% perfect so you may get some unsure values on very rare occasions. If you do, please don’t hesitate to reach out or help us improve by rating the accuracy of your results.

  • Different formats across providers - Data across the different providers are largely similar but may differ slightly. For example, while Access Bank transactions have data for date, credit, debit, balance and narration, Kuda Bank has the same but with an added data field for category.

    Another example is that while the date for Access bank may be written as 05/07/2023, the date for Kuda could be written as July 7th, 2023. We’re working on unifying this so you don’t have to.

  • No test mode - You can only use Zing Extract with real documents on the live environment but we’re offering you your first 500 pages free to get started.